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Saturday 6 June 2015

The Benefits of Working From Home For SAP Professionals

More companies are valuing the time of the employee and strive to make the workforce more viable for the working individual. Currently, companies are allowing employees to work from home to increase productivity and save money. The ERP Consulting Exchange, Inc. has more than 3,500 members who work as virtual SAP consultants. These consultants assist SAP customers by providing technical and functional support.

The ERP Consulting Exchange's virtual help desk environment allows SAP Consultants to assess technical problems from the comforts of their home. Each SAP Consultant can access the customer systems with the customer's permission. With this access, SAP Consultants can analyze the customer problems by diagnosing the problem virtually.

Once the problem is diagnosed, the SAP Consultant may access the customers systems and fix the software problems or empowers the customers employee's to do so. This eliminates the need for the SAP professional to travel from customer to customer. He or she can remain in the comforts of his or her home and answer the calls from that location. The ERP Consulting Exchange has developed proprietary software to handle customer calls.

The benefits of the technology are tremendous:
• Increased Productivity: Companies can handle a greater call volume when the professionals are working remote and do not have to travel from location to location. The software allows SAP Professionals to handle calls in a more efficient manner. SAP Consultants can diagnose and analyze problems from home rather than travel to a customer's location and assess the situation onsite.

• Efficient Routing: There is a quality control layer that makes sure that customer calls are routed to the most suitable SAP Consultants via the virtual helpdesk software.

• Improved Control: Virtual help desk software allows SAP consultants to solve problems much faster and more efficient. Instant access to the customer's systems allows virtual helpdesk providers to quickly resolve problems without step-by-step instruction via phone.

Cloud computing and other virtual help desk applications allows companies to use existing IT resource management more effectively. Effective operations save companies money. During economic difficulties, companies are seeking ways to streamline costs. Virtual help desks allow companies the resources to accomplish these goals.

The SAP Professional who acts as a virtual SAP help desk provider increases his earnings and benefits from this technology by the following:

• Save Travel Costs and Travel times

• Save on Dry Cleaning Costs

• Save on Work Attire

• Cloud Computing saves on Energy Costs

• More Efficiency through an Autonomous Work Environment

Seeking for SAP B1 HANA Singapore, reach us Alenu IT Now! at (65) 6884 5030.

A PR article by Dougles Chan - Search Engine Guru - One of the best SEO companies in Singapore and globally. Contact Dougles Chan @ +(65) 9388 0851 or email to dc@dougleschan.com for more information on how to make your website to be the top in Google.

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